The customer experience layer
Everything the experience runs on
Programs, community, progress and your brand — in one platform your customers actually return to.
Explore the featuresBuilt around the result they came for
Most platforms track what your customers opened. This one tracks whether they got what they came for.
Their goal, in their words
Customer goals & reflections
Let customers name what they are working toward and reflect on the progress they are making. Included in every plan.
Journeys
Build clear, guided paths that move customers from one meaningful step to the next.
Progress tracking
See what each customer has started, completed, and still has ahead of them.
Activity tracking & reporting
Understand participation and progress across the programs you deliver.
AI guidance & recommendations
Recommend the next best step using a customer's goals and journey context.
Customer notes
Keep observations and important context alongside each customer's progress.
One library for any delivery model
Coaching, courses, ongoing programs, content, downloads — the same library, whatever shape the work takes.
Built once, delivered every way
Coaching
Deliver structured coaching experiences with the resources and next steps customers need in one place.
Ongoing programs
Organize recurring access to programs, resources, and ongoing customer experiences.
Online courses
Package lessons and supporting materials into a clear learning experience customers can complete.
Content libraries
Give customers an organized home for videos, files, recordings, and reference material.
Digital products
Deliver focused digital offers alongside your broader programs and customer experience.
The reason they keep coming back
Progress is why they start. People are why they stay.
A room that isn't a group chat
Give every customer a place to connect with your work and with each other.
Private feed
Publish focused updates in a private feed built for your customer community.
Customer directory
Help customers discover who else is part of the experience and build useful connections.
Customer posts & direct messaging
Let customers contribute to the conversation and connect directly with one another.
Community spaces
Organize conversations around programs, topics, or customer interests.
Achievements & leaderboard
Recognize participation and progress with visible achievements and friendly momentum.
Your brand, everywhere they see you
Set it once. It follows them from the first login to the last notification email.
Your brand, set once
Brand Center
Manage the logos, colors, and visual details that make the customer experience recognizably yours.
Themes & custom CSS/JavaScript
Start with a theme, then shape the experience further with your own presentation and behavior.
Custom domains
Deliver the experience from a domain that belongs to your brand.
Connected, extended, addressable
Your hub speaks to the systems you already run — and to the agents you'll point at it next.
Bring your own agents
Connectors
Connect CustomerHub with the systems that already power your customer and business workflows.
API access
Build custom integrations and workflows against a platform designed to be extended.
MCP / AI agent access
Let compatible AI agents read and act on your CustomerHub account through MCP.
Filebox
Keep important files and customer-facing resources organized inside the experience.
Multimedia storage & streaming
Host and deliver the video, audio, and media that bring your programs to life.
Sign-in & security
Give customers a straightforward, secure way to access the experience you built for them.
Keep the systems that run your business
Room to grow
Grow without being re-priced
Unlimited programs, customers, and admins are included in every plan — no per-program or per-customer limits.
Unlimited programs
Run as many programs as your business needs.
Included in every plan
Unlimited customers
Add every customer without per-customer limits.
Included in every plan
Unlimited admins
Invite your whole team at no extra cost.
Included in every plan
Media storage
Every plan includes 50 GB of multimedia storage. If your usage goes over, you automatically move to the next storage tier. The costs below are additional to your plan price.
0–50 GB
Included
For information only — selecting a tier does not change any subscription.
Make it yours