Live, Tuesday November 10, 12:00pm ET

AI made building easy. Now experience is everything.

AI is rewriting how small businesses create, sell and deliver. When anyone can produce content, products and programs in an afternoon, the businesses that win are the ones whose customers actually get results. Join us live as we unveil where CustomerHub is going, and show you exactly how we use AI to run our own business.

Creation is abundant. Experience is scarce.

For eighteen years we've helped businesses deliver what they sell, across 10,000+ hubs and more than 10 million end users. In that time nothing has moved as fast as the last twelve months. AI makes it cheap to create almost anything. What it can't fake is a customer who feels guided, makes progress and sticks around. That is the new competitive advantage, and it's what we've rebuilt CustomerHub to deliver.

What you'll learn

  • Why customer success is the new moat. Three things set winning businesses apart now: an experience that is delightful and easy, customers who see real results, and genuine human connection. We'll show how the new CustomerHub delivers each one, from the new theme and Journeys to the progress engine and Community.
  • How to 10x your productivity with AI, the way we do it. Not theory. We'll walk through our own setup: a business brain that holds your goals, priorities and knowledge, AI agents connected to that brain and to your tools through the CustomerHub MCP, and real examples of the work it now does for our team every day.
  • What's next for CustomerHub. The new vision, in full, for the first time.
  • How we can help you put it to work. New packages to install your AI engine, design a bespoke customer experience, or implement CustomerHub end to end.

Who this is for

Coaching businesses, consultants, and anyone who sells programs, services or expertise and wants customers who get results. Current CustomerHub customers, anyone still on Classic, partners, and anyone curious about where AI is taking small business. You don't need to be a customer to come.

Agenda

  • 1.AI is changing everything about small business
  • 2.Customer success is the new moat
  • 3.Delightful and easy: the new theme, Journeys and more
  • 4.Customer results: the progress engine
  • 5.Human connection: Community
  • 6.10x with AI: how we run CustomerHub (business brain, AI agents, MCP, real examples)
  • 7.How we can help you succeed
  • 8.Q&A

60 minutes, live and recorded. Free to attend.